Client Testimonials

Elaine and Alex are both an incredible team to work with when making one of the biggest decisions of your life! We have worked with Elaine to buy 3 properties and to sell one as well. Elaine is so patient, kind, knowledgeable and truly puts your best interests as her top priority. Elaine and Alex know the ins and outs of every neighbourhood in the city and GTA. Their predictions were always spot on!
Alex is experienced and super knowledgeable and gave us a lot of insight into setting the sale price of our home and was extremely accurate with his numbers. Alex and Elaine's help was invaluable to us as we ran into some unforeseen disputes with our neighbours right before listing for sale. They helped us navigate an extremely stressful situation and assisted with legal advice that resulted in a positive outcome and successful sale. I highly recommend Toronto Home Experts and hope to work with them again in the future!

I have been a client of Alex Kluge’s for the past 15 years and it all started with my first rental property. It’s a property he not only helped me purchase, but more importantly envision how to renovate and prepare for market. Crucially, he also linked me with a strong contractor who cost-effectively helped me get it ready for tenants. That property has been a very successful investment over the last decade and a half. And it’s an investment my young family has benefited from greatly. From that first day fifteen years ago, I continue to rely on Alex for all things real estate: - to help me identify, evaluate and purchase real estate; - as a link to providers in the areas of property management and financing; - as someone I can confidently recommend to friends and family. Recently, we sold that very first rental property. It was sold at a time when the market was slowing down. That rental property would not have sold if not for Alex. He determined a target market for the property and envisioned how the property should be renovated for that buyer. Then he linked us with a contractor who himself had rental properties. He was the perfect provider to ready our rental property for sale. And he did so in a timely fashion. Yes, Alex performed his realtor duties with excellence and professionalism... ...But Alex went above and beyond. He provided a seamless service. He managed all communication and logistics with all key stakeholders: the existing tenants, property management company and lawyer. When I think of the confidence that Alex is able to inspire – time and time again – I am grateful that I connected with him those many years ago.

Choosing the right agent could be the most important decision you make in regards to selling your home. My wife and I have no doubts whatsoever that we made the right choice when choosing Elaine Mok. The results far exceeded our expectations as to presenting our property in the best possible light and reaching a broad spectrum of potential buyers, bringing multiple offers to the table after one week of showings. We were rewarded with the best possible value for our property, and the new owners will appreciate and care for it the same way as we have for the last 35 years. We would not hesitate in recommending Elaine to anyone contemplating selling their home.

Alex was a knowledgeable, professional, responsive, and helpful realtor. I was a first time home buyer purchasing a condo in downtown Toronto and I chose Alex as my agent because he was the only one who gave me the impression that he would take the time to answer my questions and would not pressure me into a sale. I had already done a lot of research and knew what I wanted. Alex gave me very accurate estimates and advice on bids which helped me appropriately narrow down my options and win my second bid. He had great recommendations for a broker and lawyer and went out of his way to make sure I had a good move in experience after some unforeseen challenges with the seller.

I would recommend his services to anyone looking for an agent.

This is our second time buying and selling a home with Elaine and Alex and we are SO LUCKY to have them as our agents. They are incredibly professional, knowledgeable, patient, efficient and responsive to all our questions and concerns. They guided us through the entire process, exceeded all our expectations and made one of the largest transactions in our lives completely stress free! I have complete confidence and trust in them and will continue to highly recommend them to family and friends! Thanks to them, we were able to sell our house within a week!

Who said selling property was difficult! See what a combination of great negotiating and great marketing support from Elaine, and a bit of elbow grease and staging from me can do! But I'm really pleased. I never imagined I would get a higher price than I was expecting, closing date I wanted plus have a buyer that wants all the furniture - all in 2 days! Thanks again for all the help.

I love great service. And I love it because great service isn’t something you can fake. It has to come from great, value-driven people who truly care about making your experience sensational. And working with Alex was an experience unlike any other. I didn’t know Alex when I met him. I found a place I was interested in and he happened to be the listing agent, so I contacted him and asked to see the place. You know how every once in a while in life you meet someone and you just instantly connect? That’s what it was like when I met Alex. I felt like I had known the guy my entire life.

During our conversation he inquired about my real estate needs and I mentioned that I was interested in the possibility of investing in a rental property. Well it turned out Alex was (and still is) a savvy investor himself and owned a number of rental properties. He also mentioned he had information on real estate investing that he would be happy to share. At our next meet up, he handed me a one-inch binder loaded with real estate investing gold. It was truly awesome.

I will share one more example of service above and beyond the norm. I saw a place in Barrie that I thought might be the perfect rental property. Alex, without any prompting from me, arranged a time and day to view the place and then insisted he drive me there to see it. I was blown away by that offer! He didn’t just go the extra mile, he literally went the extra 70 miles to meet my needs.

I will end my review with this thought. The majority of agents see you as a commission. Every sales trick and tactic they use is all about getting you to transact with them. There are a small minority of principle-driven agents who invest in people, not commissions, and their sole purpose is to build lifelong relationships by offering extraordinary service catered specifically to individual needs. Alex is most definitely in the latter category. You will not regret investing in him. The pay off is extraordinary.