Working with Elaine and Alex is always a pleasure! They go above and beyond to find solutions for our unique needs. We have used them twice as a buyer and once as a seller and we're impressed and over the moon happy with the results we ended up with every time. Elaine listened to our needs and supported us through and after the process, making sure we were set up in our dream home. She is extremely patient, especially for someone like me who is not ashamed to ask a million questions. I've debated over and over with friends and family, who claim that all realtors are the same. Elaine strives to break this misconception by offering service that cannot be paralleled. I've only worked with one other realtor before Elaine, and the difference was remarkable such that I've given Elaine and Alex repeat business and would only consider them for future real estate opportunities. I actively recommend Toronto Home Experts. They truly pride themselves in great customer service and are super knowledgeable and professional.

Choosing the right agent could be the most important decision you make in regards to selling your home. My wife and I have no doubts whatsoever that we made the right choice when choosing Elaine Mok. The results far exceeded our expectations as to presenting our property in the best possible light and reaching a broad spectrum of potential buyers, bringing multiple offers to the table after one week of showings. We were rewarded with the best possible value for our property, and the new owners will appreciate and care for it the same way as we have for the last 35 years. We would not hesitate in recommending Elaine to anyone contemplating selling their home.

My wife and I worked with Alex and his team this year to purchase our first home, and had a great experience. Alex made navigating the insane process of buying Toronto real-estate as pain-free as possible, and was super friendly, insightful, and patient with us as we figured out what we wanted. His instincts on pricing and competitiveness for bids was always spot on and he provided very clear and helpful advice on all of the steps in the process. We love our new home and had a great time working with Alex to find it!

I love great service. And I love it because great service isn’t something you can fake. It has to come from great, value-driven people who truly care about making your experience sensational. And working with Alex was an experience unlike any other. I didn’t know Alex when I met him. I found a place I was interested in and he happened to be the listing agent, so I contacted him and asked to see the place. You know how every once in a while in life you meet someone and you just instantly connect? That’s what it was like when I met Alex. I felt like I had known the guy my entire life.

During our conversation he inquired about my real estate needs and I mentioned that I was interested in the possibility of investing in a rental property. Well it turned out Alex was (and still is) a savvy investor himself and owned a number of rental properties. He also mentioned he had information on real estate investing that he would be happy to share. At our next meet up, he handed me a one-inch binder loaded with real estate investing gold. It was truly awesome.

I will share one more example of service above and beyond the norm. I saw a place in Barrie that I thought might be the perfect rental property. Alex, without any prompting from me, arranged a time and day to view the place and then insisted he drive me there to see it. I was blown away by that offer! He didn’t just go the extra mile, he literally went the extra 70 miles to meet my needs.

I will end my review with this thought. The majority of agents see you as a commission. Every sales trick and tactic they use is all about getting you to transact with them. There are a small minority of principle-driven agents who invest in people, not commissions, and their sole purpose is to build lifelong relationships by offering extraordinary service catered specifically to individual needs. Alex is most definitely in the latter category. You will not regret investing in him. The pay off is extraordinary.

We sold our home recently with Alex and Elaine. We are extremely happy with their service. They are professionals, easy to deal with, honest and straightforward, and expert negotiators. They helped us prepare our home for sale and walked us through each and every step of the way. We were unfortunately caught in the downturn of the market, beyond anyone’s control, but despite that we were still able to come out a winner. Selling your biggest asset is a huge endeavour and we are glad that we had the best team behind us with Alex and Elaine.