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Working with Elaine and Alex is always a pleasure! They go above and beyond to find solutions for our unique needs. We have used them twice as a buyer and once as a seller and we're impressed and over the moon happy with the results we ended up with every time. Elaine listened to our needs and supported us through and after the process, making sure we were set up in our dream home. She is extremely patient, especially for someone like me who is not ashamed to ask a million questions. I've debated over and over with friends and family, who claim that all realtors are the same. Elaine strives to break this misconception by offering service that cannot be paralleled. I've only worked with one other realtor before Elaine, and the difference was remarkable such that I've given Elaine and Alex repeat business and would only consider them for future real estate opportunities. I actively recommend Toronto Home Experts. They truly pride themselves in great customer service and are super knowledgeable and professional.Otto Wong
My wife and I worked with Alex and his team this year to purchase our first home, and had a great experience. Alex made navigating the insane process of buying Toronto real-estate as pain-free as possible, and was super friendly, insightful, and patient with us as we figured out what we wanted. His instincts on pricing and competitiveness for bids was always spot on and he provided very clear and helpful advice on all of the steps in the process. We love our new home and had a great time working with Alex to find it!Gareth P.
This is the fifth transaction we have used Elaine for. Always been exceptional. Many more to come.Mary K.
Elaine is an exceptional agent. She is calm, organized, knowlegable, takes time to know and understand her client, and operates with integrity. I am sure that anyone working with Elaine will feel well taken care of, and confident in her abilities.Renee H.
I highly recommend Alex to help you find the perfect house. It is a very emotional purchase and most likely the most expensive purchase you'll ever make. It was so great to have someone who does their research and really helped us plan the right location and the best demographics for our family. Alex took the time to help us through the multiple offer situation and we came out on top. We are thrilled with Alex and highly recommend him.Stuart F
Elaine kept the process as easy as possible for me. I am quite busy with family and work and she kept this added task away from me which I was very happy about. She kept me informed often on the progress of showings and feedback and she was on top of the buying agents to get all that information. It was a pleasure to have worked with her and I will be using her again in the future.Michael A
Alex Kluge was very professional throughout the whole process from answering my emails, texts and phone calls. Alex got me the condo I was looking for!! Highly recommended.Steven R.
This is our second time using Alex as our agent and he's been so incredible through the process of selling and finding us our home we are in today. His advice and guidance as new sellers and buyers was so helpful he really goes above and beyond for his clients. We were in a bidding war this year and by the end, the sellers liked Alex so much that they ended up taking our offer over another bidders!! Alex is so supportive, trustworthy and made the whole process a wonderful experience! You will not be disappointed hiring him!!!Kelly F.
Who said selling property was difficult! See what a combination of great negotiating and great marketing support from Elaine, and a bit of elbow grease and staging from me can do! But I'm really pleased. I never imagined I would get a higher price than I was expecting, closing date I wanted plus have a buyer that wants all the furniture - all in 2 days! Thanks again for all the help.Judy K.
Alex is a fantastic real estate broker who provided us with exceptional advice, unparalleled service and exceed all of our real estate needs. We couldn't be happier with the end results, and moreover, the entire process which Alex guided us through. He consistently demonstrated his passionate and knowledge of the market trends and acted as a true professional throughout our entire engagement. I would not hesitate to recommend him to anyone looking for an amazing agent.David and Cindy K.
Alex did a tremendous job when we were buying & selling homes with him. He listened to our needs and executed appropriately. It was a pleasure working with him & I would certainly do so in the future. I would highly recommend Alex to anyone buying or selling or renting a home.Michael A.
Alex at Royal LePage was an absolute pleasure to work with. Being my first property purchased he took the time to understand my needs and answer any questions I had however trivial with a smile. Alex took me to multiple showings and sometimes even to ones where knew nothing would come of it to give me an idea of what was out there and at what price point. When the pandemic hit, we continued our search using the obvious protections and he was able to show me a beautiful one bed plus den in a great part of town. He advised me of what the place is worth snd what it would sell at but left the decision on what to offer to me without pressuring me. He then walked me through the process of closing even with all the new saftey measures due to the pandemic. The mortgage professionals and lawyers he introduced me too were also well versed and worked as a team to get my purchase pushed through. Alex goes above and beyond and I have no problems with recommending him or using his services in the future!Kumail Somji
Elaine as very available and accessible. She was able to accommodate my sporadic schedule. Elaine is very knowledgable and took the time to explain everything to me. As a first time home buyer it was nice to have some one who was very on the ball and looking out for my best interest.Jennifer S.
This is the 4th time I have used Elaine in a year: two purchases, a sale and a lease. I would not use anyone else. She is honest and gets you what you want. And I am a tricky person to deal with. She is fantastic!Alvin R.
Elaine kept the process as easy as possible for me. I am quite busy with family and work and she kept this added task away from me which I was very happy about. She kept me informed often on the progress of showings and feedback and she was on top of the buying agents to get all that information. It was a pleasure to have worked with her and I will be using her again in the future.Michael A.
My wife and I have different personalities. She is extremely anxious while I am very cautious. Elaine brought balance between us. Her advice during this entire process spoke well to both of our personalities. She is very knowledgeable of the real estate market and process. We are extremely pleased that we have her representing us and will strongly recommend her to anyone.Moe A.
Elaine and Alex and their whole team have been amazing to work with, and we recommend them to everyone who's looking for a realtor. We've worked with them twice now for both buying and selling and we were impressed by their patience and professionalism when guiding us through the market, neighbourhoods and what to expect, and just advice on how to choose a home. We never felt neglected or discouraged and could always rely on a quick reply to any questions we had, no matter how trivial or superfluous. Alex and Elaine went beyond just touring the houses that fell within our parameters, and took the time to show us what moving below or above our expectations would result in, giving us a much better understanding of the market and what our budget could and should afford us. As an example, when we picked something on MLS we liked they picked up a couple more in the area that were similar and even that we might like better. They fit the definition of 'Above and Beyond' perfectly. We loved their service and would undoubtedly enlist them the next time we get into the market.Mike Wu
I love great service. And I love it because great service isn’t something you can fake. It has to come from great, value-driven people who truly care about making your experience sensational. And working with Alex was an experience unlike any other. I didn’t know Alex when I met him. I found a place I was interested in and he happened to be the listing agent, so I contacted him and asked to see the place. You know how every once in a while in life you meet someone and you just instantly connect? That’s what it was like when I met Alex. I felt like I had known the guy my entire life.
During our conversation he inquired about my real estate needs and I mentioned that I was interested in the possibility of investing in a rental property. Well it turned out Alex was (and still is) a savvy investor himself and owned a number of rental properties. He also mentioned he had information on real estate investing that he would be happy to share. At our next meet up, he handed me a one-inch binder loaded with real estate investing gold. It was truly awesome.
I will share one more example of service above and beyond the norm. I saw a place in Barrie that I thought might be the perfect rental property. Alex, without any prompting from me, arranged a time and day to view the place and then insisted he drive me there to see it. I was blown away by that offer! He didn’t just go the extra mile, he literally went the extra 70 miles to meet my needs.
I will end my review with this thought. The majority of agents see you as a commission. Every sales trick and tactic they use is all about getting you to transact with them. There are a small minority of principle-driven agents who invest in people, not commissions, and their sole purpose is to build lifelong relationships by offering extraordinary service catered specifically to individual needs. Alex is most definitely in the latter category. You will not regret investing in him. The pay off is extraordinary.
Elaine brought just the right combination of confidence and humility. She allowed us to feel at ease and confident that we were in good hands.Skip P.
Alex goes above and beyond what I would expect from a real estate agent in every single way. In addition to being my agent, he is my real estate investing mentor, and has helped me with everything from financial planning, to room layouts, to tenant-related issues! He is incredibly knowledgeable, insightful, patient and an excellent negotiator. He always puts his clients' needs first, and will never encourage anyone to buy a property that isn't right for them. Anyone would be lucky to use him. I would give him 10 stars if I could!Ramona C.
Choosing the right agent could be the most important decision you make in regards to selling your home. My wife and I have no doubts whatsoever that we made the right choice when choosing Elaine Mok. The results far exceeded our expectations as to presenting our property in the best possible light and reaching a broad spectrum of potential buyers, bringing multiple offers to the table after one week of showings. We were rewarded with the best possible value for our property, and the new owners will appreciate and care for it the same way as we have for the last 35 years. We would not hesitate in recommending Elaine to anyone contemplating selling their home.George and Birte A.
I can’t say enough good things about these two agents. Elaine and Alex have lots of great knowledge about the areas of Toronto. They listened to our needs and provided many choices within those parameters. We have used them twice and they handled our situations very professionally. We got what we wanted both times. Thank you for your patience and expertise - we will be recommending you!Mary
Elaine and Alex are incredible! We have done multiple transactions with them and they have proven their value. They are patient, good listeners and hard workers. Alex and Elaine really demonstrate an understanding of putting clients first. I have gained a new appreciation for the value of a really good sales team by working with them. We will be back when we need them again!Steve Hafner
This is our second time buying and selling a home with Elaine and Alex and we are SO LUCKY to have them as our agents. They are incredibly professional, knowledgeable, patient, efficient and responsive to all our questions and concerns. They guided us through the entire process, exceeded all our expectations and made one of the largest transactions in our lives completely stress free! I have complete confidence and trust in them and will continue to highly recommend them to family and friends! Thanks to them, we were able to sell our house within a week!San P.
Professional, knowledgeable, exceeds your expectations and was the single point of contact for the sale of our single family dwelling property. Alex was also instrumental in acquiring a strong rental property. I recommend Alex and his team without reservation, and will be working with him soon on another deal.Vernon M.
We are very glad to have been working with Elaine. She is knowledgeable and works hard in gathering all the necessary information to market our property. She is patient in explaining and gave us clear instructions to prepare us for the next steps. Elaine is also punctual, friendly & responsible. We appreciate everything she has done for us.Rebekah and Peter F.