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Paula GJan 11th, 2021
Highly recommend Elaine & Alex! Extremely responsive, went above and beyond, condo sold in 3 days above asking, incredible value, excellent packages, professional advice, high level of expertise and they really care. You’ll be highly satisfied and will receive excellent care. They are very honest, patient and helpful with several years of experience! If you want your property to sell and/or lease select Elaine/Alex! They are the best!!
Otto W.Jun 2nd, 2020
Working with Elaine and Alex is always a pleasure! They go above and beyond to find solutions for our unique needs. We have used them twice as a buyer and once as a seller and we're impressed and over the moon happy with the results we ended up with every time. Elaine listened to our needs and supported us through and after the process, making sure we were set up in our dream home. She is extremely patient, especially for someone like me who is not ashamed to ask a million questions. I've debated over and over with friends and family, who claim that all realtors are the same. Elaine strives to break this misconception by offering service that cannot be paralleled. I've only worked with one other realtor before Elaine, and the difference was remarkable such that I've given Elaine and Alex repeat business and would only consider them for future real estate opportunities. I actively recommend Toronto Home Experts. They truly pride themselves in great customer service and are super knowledgeable and professional.
Moe A.Jun 4th, 2020
My wife and I have different personalities. She is extremely anxious while I am very cautious. Elaine brought balance between us. Her advice during this entire process spoke well to both of our personalities. She is very knowledgeable of the real estate market and process. We are extremely pleased that we have her representing us and will strongly recommend her to anyone.
Vernon MJul 23rd, 2021
I have been a client of Alex Kluge’s for the past 15 years and it all started with my first rental property. It’s a property he not only helped me purchase, but more importantly envision how to renovate and prepare for market. Crucially, he also linked me with a strong contractor who cost-effectively helped me get it ready for tenants. That property has been a very successful investment over the last decade and a half. And it’s an investment my young family has benefited from greatly. From that first day fifteen years ago, I continue to rely on Alex for all things real estate: - to help me identify, evaluate and purchase real estate; - as a link to providers in the areas of property management and financing; - as someone I can confidently recommend to friends and family. Recently, we sold that very first rental property. It was sold at a time when the market was slowing down. That rental property would not have sold if not for Alex. He determined a target market for the property and envisioned how the property should be renovated for that buyer. Then he linked us with a contractor who himself had rental properties. He was the perfect provider to ready our rental property for sale. And he did so in a timely fashion. Yes, Alex performed his realtor duties with excellence and professionalism... ...But Alex went above and beyond. He provided a seamless service. He managed all communication and logistics with all key stakeholders: the existing tenants, property management company and lawyer. When I think of the confidence that Alex is able to inspire – time and time again – I am grateful that I connected with him those many years ago.
Jennifer S.Jun 4th, 2020
Elaine as very available and accessible. She was able to accommodate my sporadic schedule. Elaine is very knowledgable and took the time to explain everything to me. As a first time home buyer it was nice to have some one who was very on the ball and looking out for my best interest.
Alvin R.Jun 4th, 2020
This is the 4th time I have used Elaine in a year: two purchases, a sale and a lease. I would not use anyone else. She is honest and gets you what you want. And I am a tricky person to deal with. She is fantastic!
MaryJun 2nd, 2020
I can’t say enough good things about these two agents. Elaine and Alex have lots of great knowledge about the areas of Toronto. They listened to our needs and provided many choices within those parameters. We have used them twice and they handled our situations very professionally. We got what we wanted both times. Thank you for your patience and expertise - we will be recommending you!
Dean D.Jun 2nd, 2020
I love great service. And I love it because great service isn’t something you can fake. It has to come from great, value-driven people who truly care about making your experience sensational. And working with Alex was an experience unlike any other. I didn’t know Alex when I met him. I found a place I was interested in and he happened to be the listing agent, so I contacted him and asked to see the place. You know how every once in a while in life you meet someone and you just instantly connect? That’s what it was like when I met Alex. I felt like I had known the guy my entire life.
During our conversation he inquired about my real estate needs and I mentioned that I was interested in the possibility of investing in a rental property. Well it turned out Alex was (and still is) a savvy investor himself and owned a number of rental properties. He also mentioned he had information on real estate investing that he would be happy to share. At our next meet up, he handed me a one-inch binder loaded with real estate investing gold. It was truly awesome.
I will share one more example of service above and beyond the norm. I saw a place in Barrie that I thought might be the perfect rental property. Alex, without any prompting from me, arranged a time and day to view the place and then insisted he drive me there to see it. I was blown away by that offer! He didn’t just go the extra mile, he literally went the extra 70 miles to meet my needs.
I will end my review with this thought. The majority of agents see you as a commission. Every sales trick and tactic they use is all about getting you to transact with them. There are a small minority of principle-driven agents who invest in people, not commissions, and their sole purpose is to build lifelong relationships by offering extraordinary service catered specifically to individual needs. Alex is most definitely in the latter category. You will not regret investing in him. The pay off is extraordinary.
Skip P.Jun 4th, 2020
Elaine brought just the right combination of confidence and humility. She allowed us to feel at ease and confident that we were in good hands.
Ramona C.Jun 4th, 2020
Alex goes above and beyond what I would expect from a real estate agent in every single way. In addition to being my agent, he is my real estate investing mentor, and has helped me with everything from financial planning, to room layouts, to tenant-related issues! He is incredibly knowledgeable, insightful, patient and an excellent negotiator. He always puts his clients' needs first, and will never encourage anyone to buy a property that isn't right for them. Anyone would be lucky to use him. I would give him 10 stars if I could!